🖥️ Transforming IT support
Today's Highlights
- Moveworks - revolutionizing enterprise AI
- This Week On BuzzBelow - a recap on this week's topics.
- In Other News - a few interesting developments we're tracking.
Moveworks - revolutionizing enterprise AI
Moveworks is an Artificial Intelligence (AI) platform that is revolutionizing how businesses manage their IT support. The company is a pioneer in the application of machine learning and natural language processing to automate the resolution of IT support issues, saving organizations time and resources while enhancing staff satisfaction.
Moveworks' major goal is to automate the whole IT support chain. It employs AI to quickly comprehend and address IT issues without the need for human involvement. Moveworks can assess and handle activities like unlocking an account, changing a password, or enabling access to a VPN in seconds.
The platform connects with a variety of IT systems and business applications, allowing it to provide full assistance across numerous channels. To obtain immediate support, users may simply message Moveworks using their favorite communication medium, such as Microsoft Teams or Slack.
Moveworks' solution is powered by advanced AI technologies. To analyze and address challenges, the platform employs a combination of Natural Language Processing (NLP), machine learning, and sophisticated resolution algorithms. Moveworks can grasp and interpret human language as it is naturally spoken or written thanks to NLP. When an employee submits a request, Moveworks uses NLP to evaluate the request, comprehend the issue, and choose the best solution.
The company was founded in 2016 by Bhavin Shah, Jiang Chen, Vaibhav Nivargi, and Varun Singh. To date, they have raised $305 million.