📞 Elevating Contact Centers With AI

Today's Highlights

• Mihup - revolutionizing customer service
• AI Events - upcoming events in the AI world
• In Other News - a few interesting developments we're tracking

Mihup - revolutionizing customer service

Mihup is an AI company that focuses on conversational AI technology and real-time AI solutions for contact centers. The firm was founded with the goal of democratizing technology so that anybody, regardless of language, accent, or dialect, may use it. Mihup aspires to enable people to connect naturally with the digital environment around them through its AI-powered platforms.

The main services offered by Mihup focus on giving real-time support and analytics to contact center employees in order to enhance their performance and, as a result, help companies increase revenue, growth, and customer retention. Their platform is loaded with features including Automatic Speech Recognition (ASR), Natural Language Processing (NLP), Text to Speech, and Speech to Text technologies, as well as Conversation Intelligence, which enables more effective interactions between people and machines.

With tools for sentiment analysis, performance reporting, and customer contact analysis among others, Mihup's Conversational AI platform is intended to help corporate developers create unique voice interfaces. Mihup hopes to change contact centers with these technologies by streamlining quality assurance assessments and improving agent productivity.

Mihup is a part of a growing ecosystem of AI companies creating products meant to transform how organizations engage with consumers and run their operations. Mihup is at the forefront of creating cutting-edge solutions that are ready to transform the customer service sector and beyond by leveraging the power of AI.

The company was founded by Tapan Barman, Biplab Chakraborty, and Sandipan Chattopadhyay. To date, they have raised $10 million.

AI Events

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