☎️ Customer Support Through AI and Human Collaboration

Today's Highlights

• HiOperator - customer support defined
• This Week On BuzzBelow - a recap on this week's topics.
• In Other News - a few interesting developments we're tracking.

HiOperator - customer support defined

Customer service is more important than ever in today's fast-paced digital environment. Businesses are constantly looking for new ways to improve their customer experience and support capabilities. HiOperator, a customer support platform that attempts to combine the finest of human empathy and AI efficiency, is one such option. HiOperator is redefining customer service by showcasing how technology can change and enhance established business methods.

HiOperator was formed with the goal of transforming the customer service sector via the use of artificial intelligence and human cooperation. It is a 'Customer Support as a Service' (CSaaS) platform that provides organizations with an all-in-one solution for handling customer enquiries across different channels such as email, phone, chat, and social media.

HiOperator has successfully combined the strengths of artificial intelligence with human agents. It uses artificial intelligence to accomplish fundamental activities such as sorting and routing enquiries, replying to frequently asked questions, and offering rapid, automated solutions to simple requests. The AI is also in charge of evaluating data and delivering insights to enable customer support employees make better decisions and perform better.

HiOperator is redefining the face of customer service by seamlessly merging AI and human operators. This potent combination enables firms to deliver excellent customer service while also gaining a competitive advantage in the market. Platforms like HiOperator are leading the way for the future of customer assistance in a world where consumer expectations are continually growing.

The company was founded by Elizabeth Tsai and Phil Salesses in 2016. To date, they have raised $500k.

This Week on BuzzBelow

🍷 Bringing NFTs to the Wine Industry

WineChain - making wine sales more efficient with blockchain

BuzzBelowSukanya Ganesh

💸 Bringing Crypto Transactions to Businesses

Fung Payments - scaling payment infrastructure to make it easy for businesses to accept crypto

BuzzBelowSukanya Ganesh

🧠 AI-powered Human Brains

Neuralink - bridging the gap between AI and humanity

BuzzBelowSrijan Bijjam

🧸 Web3 Toys

Cryptoys - educating children on NFTs and other NFT concepts

BuzzBelowSukanya Ganesh

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