By Sukanya Ganesh — Nov 22, 2023

🪪 AI Turbocharges Permit and License Processing

From automated document validation to predictive analytics, fraud detection, and personalized notifications, AI optimizes the process.

Photo by Louis Hansel / Unsplash

How AI is transforming permit and license processing

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The utilization of Artificial Intelligence (AI) in permit and license processing has changed how government agencies and organizations manage these critical administrative tasks. AI's capabilities go beyond mere automation; they bring efficiency and user-friendliness to a domain that has historically been characterized by paperwork, manual labor, and often, lengthy delays. This transformation has far-reaching implications, benefiting both government institutions and the individuals and businesses seeking permits and licenses. The introduction of AI is not only about modernization; it's about delivering a transparent, efficient, and user-centric experience for all stakeholders involved in the permit and license ecosystem.

ACCELA

Accela is a software company that provides cloud-based government software solutions for various aspects of civic and administrative operations.

Accela's software can use AI to automate workflow processes, ensuring that applications are routed through the appropriate steps in the approval process. This minimizes delays and keeps applications moving efficiently.
Accela's use of AI isn't limited to government processes alone. They also focus on improving citizen engagement. AI can facilitate communication with citizens through chatbots, virtual assistants, or automated notifications, helping applicants understand the status of their applications and any required actions.

TYLER TECHNOLOGIES

Tyler Technologies is a company that specializes in providing software solutions for the public sector, including government agencies and organizations. They offer AI-powered solutions specifically tailored for permitting, licensing, and code enforcement processes.

They can assist with document verification and data entry, ensuring that applicants provide complete and accurate information. It can predict which applications may require more scrutiny or approvals from multiple departments.
Workflow automation is a key feature, where the software can automatically route applications to the relevant departments or personnel for review and approval.
Mobile applications can be integrated, allowing applicants to submit documents and track the progress of their applications on their smartphones, improving convenience and accessibility.

GovPILOT

GovPilot's cloud-based platform with AI-driven tools is designed to modernize and enhance the efficiency of permitting, licensing, and inspection processes for municipalities.

GovPilot's software is hosted in the cloud, which means it is accessible via the internet. This cloud-based approach offers several advantages, including scalability, accessibility from different locations, and reduced IT infrastructure costs.
The software simplifies the application and renewal procedures. AI helps with data verification, fraud detection, and streamlining communication with license holders.
GovPilot's platform can assist in managing inspections by automating scheduling, reporting, and compliance checks. AI may be used to analyze visual evidence, such as photos and videos related to code violations.

AI offers a plethora of benefits for this domain. From document validation to predictive analytics, fraud detection, and personalized notifications, AI optimizes the process for both government agencies and applicants.