🧾 AI-enhanced Customer Service
Poly.ai provides a chatbot platform using AI and NLP to automate customer support and other repetitive processes, allowing employees to focus on higher-value activities.
Today's Highlights
- Poly.ai - chatbot that truly listens
- Learn - a couple of courses to further your knowledge in AI/Machine Learning.
- In Other News - a few interesting developments we're tracking.
Poly.ai - chatbot that truly listens
Poly.ai is a cutting-edge natural language processing (NLP) and machine learning solutions development company. Its core product is a chatbot platform that employs AI and NLP to give consumers human-like conversations. The platform is intended to allow organizations to automate customer support, lead generation, and other repetitive processes, allowing human employees to focus on more complicated and value-added activities.
The capacity of Poly.ai's chatbot technology to learn from user interactions and change its replies is one of its primary features. This implies that the chatbot will get more accurate and effective over time, providing consumers with a more customized and engaging experience.
Poly.ai, in addition to its chatbot platform, provides a variety of other AI and NLP solutions, such as language translation, sentiment analysis, and entity recognition. These technologies may be linked into a wide range of applications and workflows to help organizations gain insights from vast amounts of unstructured data.
The company’s technology is used by a diverse spectrum of businesses in fields including healthcare, banking, and e-commerce. BMW, Samsung, and Rakuten are among its noteworthy clientele.
Poly.ai has a team of specialists devoted to creating and implementing responsible AI methods to ensure that its solutions are both successful and ethical. In order to guarantee that its technology is aligned with societal norms and expectations, the firm is committed to openness, responsibility, and the ethical use of AI.
Nikola Mrkšić founded the company in 2017. Poly.ai has raised over $66 million to date.
🔬 Futurology
📚 Learn
Andrew Ng
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Jon Reifschneider
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